Showing posts with label decency. Show all posts
Showing posts with label decency. Show all posts

Wednesday, August 24, 2011

Customer Primer

Rule Number ONE: Don't be an ass!!!

Now if you are like most people, you might have thought I meant customer service primer, but I don't. My darling daughter started her first job this week—standard service counter job—providing customers with what they ask for, taking their money for it. Her second shift was on Monday. A lady came in, made her order, paid, daughter rang it up and then started making change... THEN the lady said “Oh wait. I have change.” This flustered daughter who was a bit nervous, not very confident about her math skills, and who then needed to calculate change in her head...

This moron proceeded to reprimant MY DAUGHTER about needing math skills for this job WHEN HER BADGE SAID TRAINEE. It wasn't a friendly jibe. It was rude. Mean, even.


Now the mama bear in me would like to track this woman down and thunk her in the head good. But instead, as supreme world leader in my Naked World Domination Plan, I am submitting to you:


A PROCLAMATION.

To achieve PERSONHOOD, ALL people must work three years in the lowly, minimum-wage service industry. This includes but is not limited to: fast food, coffee counter, waiting tables, convenience store. It does NOT include high-end retail or sales. This is service to hundreds of people a shift payment, not six figure commission work.

Until such a time as a person has put in their three years in the service industry, they must have a chaperone to shop who is to thunk them in the head every time they are rude to service people. They will pay this chaperone well, thereby stimulating the economy, and they will pay double price, difference to be kept by mistreated people. If a person cannot afford to pay the chaperone, then the person must wear a badge reading:

“I am a pampered princess who's never had to work. Please correct me when I make an ass of myself as a customer.” and when they DO make an ass of themselves as a customer, they are to pay DOUBLE for their good or service, money to be claimed by the mistreated person. And they must then perform the grimiest task in the establishment.


So THERE.

I just can't believe somebody would be such a miserable lowlife as to give a hard time to a TRAINEE. For Pete's sake, encourage the bloody work ethic.

On the plus side, it was only one bad egg. Everyone else was nice. She likes the job. She is excited about earning money and being very responsible about it. I think it will be a good experience for her.

But in absence of supreme power, I am calling on all of YOU... if you see a pampered biotch or jerk giving a bad time to a young person who is working hard, PLEASE, tell them to cut them a break (in fact if you can do it without a fistfight, tell them they're an ass). Those of us who work for a living are the ones who hold this world up. Those who are just handed everything TAKE TAKE TAKE. They are a pox on us all.


JOIN THE FORCE!!! MAKE PEOPLE BE NICE!!! BY FORCE IF NECESSARY!!!